Driffield News

Driffield’s new customer service and library facility opens its doors

By Debbie Sutton

[vc_row][vc_column][vc_column_text]Driffield’s new multi-purpose customer service and library facility has opened its doors to the public.

The building on Cross Hill, which is known as Driffield Centre, incorporates the customer service centre and registrar’s service with the library service in the newly refurbished facility.

The £800,000 project provides greater flexibility, allowing residents to carry out a wide variety of transactions at their own convenience while, at the same time, being able to use a self-service provision and access information via public access terminals.

Kerry Ward, operational manager of the customer service network, said the refurbishment had given the facility a new lease of life.

“The centre is fantastic. It provides greater flexibility to the community by incorporating customer services with the library service and the staff are trained to multi task between all the services.

“We have new self service payment facilities for all council bills, but there will always be assistance there, so the choice is available.

“The People’s Network provides access to eight computers with internet access, which are connected to printers so people can print out CVs or the information they have researched.

“We are all really pleased with the centre and hope everyone comes along to access the facilities we have here.”

The library service is fully operational with a new dedicated junior section. Librarian Rebecca Coldwell said: “We are delighted with the new section dedicated to our younger readers. We can use this for our Chatterbox group, our Summer Reading challenge, the teen reading groups and we are setting up a bounce and rhyme session for pre-school children.

“There is space for mums and dads to read with their children and for children to do their homework and we have a dedicated PC in the junior section for children to use.”

A steady stream of people came through the doors to utilise the new facility following its opening yesterday (Monday). Among the first was Gina Simpson from Hutton Cranswick. She retired from working at the library eight years ago and was delighted with the refurbishment. She said: “The new building looks beautiful and it is lovely to see it back open again.”

Sue Fromingham from Driffield said: “I am so glad it has opened. It is good for people out of town to have everything in one place now and it is nice to have a big area for children.”

David Hill from Little Driffield added: “It is light, bright and welcoming. There has been a gap of a couple of weeks and so I am pleased it is back open again.

The Driffield Centre is open on :-

Mondays from 9.30am-6.30pm
Tuesday to Friday from 9.30am-5pm
Saturday mornings from 9.30am-12.30pm.


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