Patients urged to use alternative services as Hull’s Emergency Department comes under pressure

Hospital staff are appealing to the public to stay away from Hull Royal’s Emergency Department unless it’s a genuine emergency today after more than 300 ambulances rushed seriously ill people to hospital over the weekend.

Frontline staff at Hull Royal Infirmary received 150 patients in ambulances on Saturday and 152 on Sunday, placing the hospital’s emergency services under intense pressure.

With just under one-third of all patients admitted from the department over the weekend compared to the usual figure of one-quarter, people are being advised to use alternative services in the community if they require urgent treatment today.

Teresa Cope, Chief Operating Officer of Hull University Teaching Hospitals NHS Trust, said: “We are currently experiencing a surge in seriously ill people who need to be admitted to hospital. Many of these are frail, elderly people who have fallen at home or have a serious respiratory problem and really need our help.

“We need everyone to think very carefully before they come to Hull Royal’s Emergency Department today so our staff can prioritise those who need them the most.

“Ask yourself – is your medical condition really an emergency or can you go to an Urgent Treatment Centre, your GP or the GP walk-in centre or even your local pharmacist.

“Remember that if you come to Hull’s A&E with anything that is not an emergency, you will face a very long wait of hours and hours because we must see the sickest patients first.”

The Urgent Treatment Centre in Bransholme is open 24 hours a day while the urgent Treatment Centres in Beverley, Bridlington and Goole are open from 7am to 11pm.

The GP walk-in service at Wilberforce Health Centre is available if you can’t get an appointment with your GP and you can also see your local pharmacist for help with less serious problems. NHS 111 can advise you where to go for help if you’re not sure.

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